Gas heaters can face several common problems, including:
- Water Does Not Heat Up: This problem may be caused by a fault in the thermocouple, which is responsible for monitoring the flame, or by an obstruction in the burner. In addition, a faulty gas regulator can also prevent the boiler from working properly.
- Water Heats Up Little: Usually caused by clogged burners that do not allow efficient combustion, inadequate gas pressure, or a faulty thermostat that does not regulate the temperature properly.
- Flame Goes Out or Doesn't Light: Problems with the ignition system, low gas pressure, or a faulty gas valve may be the cause. There may also be problems with the thermocouple not detecting the flame, resulting in automatic shutdown.
- Gas or Water Leak: It can occur due to corrosion in the connections, damaged valves, or wear and tear on the system. Gas leaks are particularly dangerous and must be treated urgently to avoid safety risks.
- Wear or corrosion: Over time, the heater may corrode the tank or connections, affecting the effectiveness and safety of the appliance. Corrosion can shorten the life of the boiler and cause malfunctions.

The repair service for gas heaters includes:
- Complete diagnosis of the device to identify problems. Inspection and repair of the ignition system and the burner.
- Gas pressure adjustment and gas valve check.
- Tightness test to ensure that there are no gas or water leaks.
- Repair of problems found during the inspection.

You can schedule the repair of your gas boiler directly through our app, available on the App Store and Google Play. The process is simple and allows you to schedule the service up to 30 minutes in advance.

With OSCAR, you don't have to worry about finding technicians; we'll take care of that for you. Once you place the order, the service will be automatically confirmed. If any unforeseen event occurs, you will be notified in advance.

Payment can be made securely through our app or directly to the technician. The fixed cost of repairing the gas boiler is €59.90. Home travel has an additional cost of €5.90, applicable in Lisbon, Porto and other covered areas.

OSCAR offers gas heater repair services in several locations, including Lisbon, Porto, Sintra, Cascais, Gaia, Torres Vedras, Mafra, Setúbal, Vila Franca de Xira, Margem Sul and even Madrid!

OSCAR offers a 15-day warranty for all services performed. If you're not satisfied, you can schedule a correction visit at no additional cost. The cancellation policy allows you to cancel the service at any time, with the following fees:
- 50% if the cancellation occurs 15 minutes after or during an immediate service.
- 25% if the cancellation is made 15 minutes after booking.
- 50% if the cancellation occurs less than 2 hours before the scheduled service.